FAQ
Shipping & Delivery
Where do you ship?
We currently ship to Sweden, Norway, Denmark, Finland, Germany, Belgium, the Netherlands, Ireland, Austria and Canada.
Shipping costs are calculated at checkout based on destination and the total packed weight of the order. All shipped orders include tracking.
For orders outside the EU, import VAT, customs duties and carrier handling charges may apply and are normally paid by the customer.
How much is shipping?
Shipping is calculated according to destination and packed weight.
Shipping within Sweden starts from 89 SEK, and shipping to EU countries starts from 299 SEK.
How long does delivery take?
Sweden: usually 3–5 business days after dispatch.
EU countries: usually 5–8 business days after dispatch.
Norway: usually 5–8 business days after dispatch.
Canada: usually 8–14 business days after dispatch.
Delivery times are estimates and may occasionally be longer due to customs or carrier processing.
When will my order be sent?
We usually dispatch within 1–2 business days.
Do you provide tracking?
Yes, tracking is included on all shipped orders.
Do you ship to Norway, and will I pay customs or VAT?
Yes. Orders to Norway may be subject to Norwegian import VAT, customs duties and carrier handling charges. Unless these charges are explicitly shown as collected at checkout, they are the customer’s responsibility.
Do you ship larger items?
Yes, where possible. Larger, oversized or particularly fragile pieces may require a separate shipping quote. Message us with the item and your postcode and we’ll be happy to check the available options.
Click & Collect
Can I collect in store instead?
Yes. Choose Click & Collect or In-store pickup at checkout.
Collection is free from Curiosité at Antikhallarna, Västra Hamngatan 6 in Gothenburg.
Pickup is available Tue–Fri 11–18 and Sat 10–16. We will email you when your order is ready.
Products
Are your items new?
We offer a mix of vintage and antique finds, alongside a small selection of new pieces. Each product page clearly states what it is.
Are your vintage items one of a kind?
Often, yes. We focus on unique finds, small-batch pieces and objects with character.
Can I get an extra photo or more details?
Yes. Just message us and we’re happy to help.
Brocante & Sourcing
Do you hand-pick your items in France?
Yes, most of our collection is hand-picked in France. Origin is listed on each product page when known.
What does “brocante” mean?
“Brocante” is a French word often used for vintage finds, second-hand objects and pieces discovered at markets or small dealers, chosen for patina, character and timeless style.
Care, Returns & Issues
What condition are vintage items in?
Vintage pieces may show gentle wear and signs of age. We always describe any notable details on the product page.
How do you pack fragile items?
We pack with protective materials and add extra padding for fragile pieces such as ceramics and glass.
What if something arrives damaged?
Please contact us as soon as possible with photos of the item, packaging and shipping label, and we’ll help as quickly as possible.
Can I return an item?
Yes, returns are accepted in line with our Returns Policy. If you’re unsure, message us and we’ll guide you.
Can I include a gift note?
Yes. Leave a note at checkout and we’ll happily include a message.
Contact
How can I reach you?
You can contact us through Instagram or via the contact form on our website.